Thank you for shopping with us. This Shipping Policy describes how we manage and process orders, shipping rates, delivery times, and other related information.
1. Order Processing
All orders are processed within 3 to 4 working days from the time of purchase.
We strive to ship orders as quickly as possible, subject to stock availability and order verification.
2. Shipping Rates and Options
Shipping costs are calculated based on the destination, shipping method selected, and the weight and dimensions of the package(s).
4. Shipping Destinations
We currently ship to locations within India and Abroad. If your country is not listed during checkout, please contact us for further assistance.
5. Order Tracking
Upon shipment, we provide a tracking number and a link to track your order online.
You will receive tracking details via email once your order has been dispatched.
6. Delayed or Lost Packages
In the event of a delayed or lost package, please contact our customer support, and we will assist in tracking and resolving the issue.
We are not responsible for packages marked as delivered but not received by the customer.
7. Customs and Duties
Customers are responsible for any customs duties, taxes, or import fees incurred upon receiving their orders.
We cannot predict or control these charges and recommend contacting your local customs office for further information.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid delays or lost packages.
We are not responsible for any issues arising due to incorrect or incomplete shipping addresses provided by customers.
9. Returns Due to Shipping Issues
If an order is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any return shipping fees.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at: connect@fashionjewels4u.com
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